🔒 Privacy Policy

1. Introduction

1.1 Data Controller

Forum Eye acts as a data controller with regard to the processing of personal information collected through our Service. This means we determine the purposes and means of processing your personal data.

1.2 Privacy Commitment

We are committed to:

• Protecting your privacy and personal data
• Being transparent about what data we collect and how we use it
• Providing you with control over your data
• Complying with all applicable data protection laws

2. What Data We Collect

2.1 Automatically Collected Data

When you use Forum Eye, we automatically collect the following information:

Discord Data:

• Discord User ID - your unique Discord user identifier
• Discord Username - your Discord username
• Discord Server ID - identifiers of servers where the bot is used
• Discord Server Name - names of servers
• Discord Channel ID - identifiers of channels where interaction occurs
• Discord Channel Name - names of channels

Usage Data:

• Commands you execute
• Time and date of interactions with the bot
• Settings you choose in the bot

2.2 Data Provided by You

Tracked Player Information:

• Player nicknames you add to your watchlist
• Character IDs from the forum
• Notification settings

2.3 Forum Data

The bot automatically collects and processes public information from the Ukraine GTA5 forum:

• Complaint information (titles, descriptions, statuses)
• Player names mentioned in complaints
• Character IDs
• Administrator responses
• Forum thread links

Important: This information is publicly available on the forum and is not considered confidential.

3. Legal Basis for Data Processing

We process your personal data on the following legal grounds:

3.1 Consent

By using Forum Eye, you voluntarily provide consent to the collection and processing of your data in accordance with this Privacy Policy.

You may withdraw your consent at any time by ceasing to use the bot and requesting deletion of your data.

3.2 Contractual Necessity

Processing of certain data is necessary to provide you with the Service you requested (complaint monitoring, notifications, etc.).

3.3 Legitimate Interests

We process some data based on our legitimate interests:

• Improving bot functionality
• Ensuring Service security
• Detecting and preventing abuse

4. How We Use Your Data

4.1 Core Service Functions

• User Identification: Discord ID is used to identify you in the system
• Personalization: Storing your settings and tracked player list
• Notifications: Sending you DM messages about new complaints and status changes
• Information Display: Showing relevant information from the forum

4.2 Service Improvement

• Usage analysis for functionality improvement
• Bug detection and fixing
• Development of new features

4.3 Security

• Detecting and preventing abuse
• Protection against spam and DoS attacks
• Ensuring compliance with Terms of Service

5. Log Files

5.1 What is Logged

Our system automatically records the following information in logs:

• Timestamp: Date and time of interaction
• User ID: Your Discord ID
• Command: Executed command
• Server/Channel ID: Where the interaction occurred
• Operation Result: Success or error
• Error Messages: Technical details for debugging

5.2 Purpose of Logging

Logs are used for:

• Debugging technical problems
• Performance monitoring
• Detecting abuse
• Improving Service stability

5.3 Log Retention

Logs are stored for 30 days, after which they are automatically deleted unless needed for security incident investigation.

6. How We Store Your Data

6.1 Data Protection

We implement reasonable technical and organizational measures to protect your data:

Technical Measures:

• Data encryption in transit (SSL/TLS)
• Secure storage in PostgreSQL database
• Restricted server access
• Regular backups

Organizational Measures:

• Only authorized personnel have access to data
• Confidentiality policies for all staff
• Regular security audits

6.2 Storage Location

Data is stored on servers located in the European Union (Railway.app infrastructure).

6.3 Retention Period

7. Data Sharing with Third Parties

7.1 Who We Share Data With

We DO NOT sell your personal data to third parties.

We may share your data only in the following cases:

Service Providers:

• Hosting providers (for data storage)
• Database providers
• Infrastructure providers

All service providers operate under confidentiality agreements and are obligated to protect your data.

Discord Platform:

• The bot operates on the Discord platform and is subject to Discord's Privacy Policy

Law Enforcement:

• When required by law
• To protect our rights or user safety
• In response to court orders or legal processes

7.2 International Data Transfers

If your data is transferred outside Ukraine or the EU, we ensure an adequate level of protection in accordance with GDPR.

8. Your Rights

In accordance with GDPR and Ukrainian legislation, you have the following rights:

8.1 Right of Access

You have the right to obtain confirmation of whether your personal data is being processed and to receive a copy of that data.

How to exercise: Send a request to forum.eye.ukrainegta5@gmail.com

8.2 Right to Rectification

You have the right to correct inaccurate or incomplete personal data.

How to exercise: Use bot commands to update information or contact us

8.3 Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal data in the following cases:

• Data is no longer necessary for the purposes for which it was collected
• You withdraw consent
• You object to processing
• Data was processed unlawfully

How to exercise: Send a request to forum.eye.ukrainegta5@gmail.com

Important: Some data may be retained to fulfill legal obligations or protect legitimate interests.

8.4 Right to Restriction of Processing

You have the right to restrict processing of your data in certain circumstances.

8.5 Right to Data Portability

You have the right to receive your data in a structured, machine-readable format (e.g., JSON, CSV).

8.6 Right to Object

You have the right to object to processing of your data based on legitimate interests.

8.7 Right to Complain

If you believe your rights have been violated, you have the right to file a complaint with a supervisory authority:

• Ukraine: Commissioner of the Verkhovna Rada of Ukraine for Human Rights
• EU: The relevant supervisory authority in your country

9. Children's Rights

Forum Eye is intended for users aged 13 years and older in accordance with Discord's Terms of Service.

We do not knowingly collect personal data from children under 13 years of age. If we learn that we have collected data from a child under 13, we will immediately delete such data.

If you are a parent or guardian and believe that your child has provided us with personal data, please contact us.

10. International Data Transfers

If you use Forum Eye from outside Ukraine, please note that your data may be transferred to, stored, and processed in other countries.

We take measures to ensure that your data receives an adequate level of protection in accordance with this Privacy Policy and applicable laws.

11. Cookies and Tracking Technologies

Forum Eye is a Discord bot and does not use cookies as it does not have a web interface.

Any usage data is collected directly through interaction with the bot in Discord.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Announcements on our Discord server
• DM messages (when possible)
• Updating the "Last Revised" date at the top of the document

We recommend reviewing this Privacy Policy periodically for information about how we protect your data.

Continued use of the Service after changes become effective constitutes acceptance of the updated Policy.

13. Data Security

13.1 Security Incidents

In the event of a data breach that may pose a risk to your rights and freedoms, we will:

• Notify the relevant supervisory authority within 72 hours
• Notify you if the risk is high
• Take measures to minimize harm

13.2 What You Can Do

To protect your information:

• Do not share confidential information in public channels
• Enable two-factor authentication in Discord
• Regularly review your Discord privacy settings

14. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

• Email: forum.eye.ukrainegta5@gmail.com
• Discord: Forum Eye support discord server
• Discord Yakuza: Yakuza Family Support Server

We will respond to your request within 30 days in accordance with GDPR requirements.

15. Acknowledgment and Consent